Shipping policy
Refund & Return Policy
Last updated: 23/01/2026
Thank you for shopping with Saarganic! We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we're here to help.
1. Eligibility for Refunds
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Time Frame: You may request a refund within 5 Days of the purchase date.
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Condition: Products must be unused, unopened, and in their original packaging.
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Proof of Purchase: A valid receipt or proof of purchase is required.
2. Non-Eligible Items
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Opened or Used Products: We cannot accept returns or issue refunds for products that have been opened, used, or tampered with.
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Promotional Items: Discounted or promotional items are not eligible for refunds.
3. How to Request a Refund
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Contact Us: Email us at info@saarganic.com with your order number and reason for the refund request.
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Review Process: Our team will review your request and respond within 5-7 business days.
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Return Instructions: If approved, we will provide you with return instructions and a return shipping label, if applicable.
4. Refund Processing
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Method: Refunds will be processed to the original payment method.
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Time Frame: Please allow up to 10 business days for the refund to reflect in your account, depending on your bank or credit card provider.
5. Exchanges
If you received a damaged or incorrect product, please contact us, and we will arrange for a replacement or exchange at no additional cost.
6. Contact Us
If you have any questions about our refund policy, please reach out to us at:
Email: info@saarganic.com